Privacy & Security

bet365 app Privacy Policy – Your data is safe with us

We take your personal information very seriously. This privacy policy explains how bet365 app collects, uses, and protects your data.

Last updated: January 2026
Our commitment in brief
  • Your Data is Never Sold to Third Parties
  • Data secured with SSL encryption
  • Request deletion of your data at any time
  • Following GDPR-compliant policies
Why bet365 app keeps your data secure?

A quick overview of the key pillars of our privacy policy.

End-to-end encryption

All data transfers on bet365 app are protected by 256-bit SSL encryption — the same level of security used by banks — keeping your information fully safe from hackers.

Your Data is Never Sold

We never sell your personal information to third parties. Your name, mobile number, and financial details on bet365 app are never shared with advertisers or any other business.

Minimal data collection

Bet365 app only collects information that is genuinely necessary to provide our services. We never gather personal data beyond what is required.

Scheduled Data Deletion

After the retention period following account closure (typically 5 years), your personal data is permanently deleted from our servers.

GDPR Compliant

Our privacy policy follows international GDPR standards. You have full control over your data and can request corrections or deletion at any time.

Cookie Controls

On bet365 app, you control your own cookie preferences. All cookies except essential ones are optional and can be turned off at any time.

1 Introduction

bet365 app (bet365app.win) takes your privacy seriously. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how we use it, and how we keep it secure.

By using our platform, you are considered to have agreed to this privacy policy. Please read it carefully. If anything is unclear, contact our support team.

This policy applies to the bet365app.win website, the bet365 app mobile application, and all of our digital services.

This privacy policy has been prepared in compliance with the GDPR (General Data Protection Regulation) and international data protection standards.

2 What information do we collect?

bet365 app The following types of information are collected:

a) Information provided at registration:

  • Full Name & Date of Birth
  • Mobile number and email address
  • Current residential address
  • Preferred Language & Currency

b) KYC Verification Information:

  • National ID (NID) number & scanned copy
  • Passport or Driving License (if applicable)
  • Selfie or live photo

c) Financial Transaction Information:

  • Mobile banking account number (bKash, Nagad, Rocket)
  • Deposit & Withdrawal History
  • Transaction date and amount

d) Automatically Collected Information:

  • IP address and device ID
  • Browser type and operating system
  • Time spent on the site and pages visited
  • Cookies & Session Data

We only collect information that is necessary to provide our services. Collecting excessive or irrelevant data goes against our policy.

3 How do we use your information?

bet365 app Your personal information is used only for the following purposes:

Purpose Data used Legal Basis
Account Management Name, Mobile Number, Email Contractual Compliance
Identity Verification (KYC) NID, passport, selfie Legal Obligation
Financial transactions Mobile banking number Contractual Compliance
Fraud Prevention IP and device data Legitimate interest
Promotions & Bonuses Gaming History Consent
Customer Support Contact information Contractual Compliance

We obtain your explicit consent before sending any marketing or promotional messages. You can withdraw that consent at any time.

4 Data Sharing Policy

bet365 app Your information is kept strictly confidential. However, data may be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with mobile banking providers to process transactions. They operate under strict confidentiality agreements with us.
  • Legal authorities: We are legally required to provide information when directed by a court order or a valid request from a government authority.
  • Fraud Prevention: Limited data may be shared with regulatory authorities to prevent money laundering or fraud.
  • Technology Partners: Contracted technology providers responsible for server hosting and cybersecurity are granted limited access.

We never sell your personal information to advertisers, data brokers, or any third party.

5 Cookie Policy

bet365 app Cookies are used to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Necessary cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional cookies: Used to remember your language preferences and settings. Optional.
  • Analytics cookies: Collects site usage statistics to help improve our service. Optional.
  • Security cookies: Used to detect fraud and bot activity.

Optional cookies can be disabled at any time from your browser settings. Please note that disabling essential cookies may cause some site features to stop working.

6 Data Protection Measures

bet365 app Industry-standard technology is used to protect your information. Our security layers include:

  • 256-bit TLS/SSL encryption — keeping all data transfers secure.
  • AES-256 database encryption – all stored data remains encrypted at rest.
  • Two-Factor Authentication (2FA) – An extra layer of security for your account.
  • 24/7 security monitoring — suspicious activity is detected in real time.
  • Regular Security Audits – Conducted by third-party security experts.
  • Data Backup – Encrypted backups are taken daily.

Our servers are housed in internationally certified data centers with strict physical access controls.

7 Your Data Rights

In accordance with GDPR and international privacy laws bet365 appEvery user on has the following rights over their own data:

  • Right to Access: You have the right to know what personal information we hold about you.
  • Right to rectification: You can request corrections to any inaccurate or outdated information.
  • Right to erasure: You may request the deletion of your data under certain conditions.
  • Right to Restrict Processing: You can opt out of having your data used for certain specific purposes.
  • Data Portability: You can submit a request to export your data in a standard, portable format.
  • Right to object: You can withdraw your consent at any time by opting out of marketing communications.

To exercise any of these rights, contact our support team. Requests are typically processed within 30 days.

8 Protecting children's privacy

bet365 app Strictly for users aged 18 and over. We do not knowingly collect any information from minors.

  • Age is verified at the time of registration.
  • Accounts suspected of belonging to a minor are suspended immediately.
  • Any data inadvertently collected from a minor is deleted without delay.

If you become aware that a minor is using the bet365 app, please notify our support team immediately.

9 Third-Party Links & Services

bet365 appThrough , you may use third-party payment services (such as bKash, Nagad). These services have their own privacy policies , which are outside the control of the bet365 app.

  • Please read the privacy policy of any third-party service before using it.
  • The respective service provider is responsible for any information submitted through the payment gateway.
  • Bet365 app is not responsible for third-party data processing.
  • Our technology partners operate under strict data processing agreements.

We work only with trusted, verified partners and regularly review their security standards.

10 Policy Updates

bet365 app This Privacy Policy may be updated as needed. In the event of changes:

  • The date of the latest update will be reflected at the top of this page.
  • For significant changes, a notification will be sent to your registered mobile number or email.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you object to the revised policy, you have the right to close your account.

We recommend reviewing this page regularly, especially before making significant transactions on the platform.

11 Contact & complaints

If you have any questions about this privacy policy or wish to exercise your data rights, please reach out through the following:

  • 24/7 live chat support — available directly on our platform.
  • Email: [email protected] (responses are typically sent within 24 hours)
  • For more information, visit our FAQ Page View.
  • To learn more about us About Us Visit the page.

Our dedicated privacy support team is available seven days a week to answer your questions.

General FAQ

Answers to frequently asked questions about the Privacy Policy.

No. bet365 app never sells or shares your mobile number with third parties. Your mobile number is used solely for transaction verification and security notifications.

Your NID information is stored in a database secured with AES-256 encryption. Only authorized KYC team members have limited access, and every access is logged.

After account closure, financial records are typically retained for up to 5 years as required by law. Once that period has passed, all your personal data is permanently deleted.

Yes, you can submit a data access request. Contact our support team and a complete copy of the information we hold about you will be provided within 30 days.

Promotional messages are only sent with your consent. You can choose to give or withhold that consent at registration, and you can turn off marketing communications at any time from your account settings.

Contact our 24/7 live chat support immediately. We will lock the account and launch an investigation. Keeping two-factor authentication (2FA) enabled significantly reduces this risk.
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